# FAQs **URL:** https://community.info-beamer.com/c/faqs/11.md [Latest](https://community.info-beamer.com/latest.md) · [Categories](https://community.info-beamer.com/categories.md) --- ## [About the FAQs category](https://community.info-beamer.com/t/about-the-faqs-category/30)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 0
We gather all kinds of frequently asked questions and their answer here. Feel free to contribute if you solve some problem and think others might benefit from your solution. --- ## [What causes "Replacement device for" entries in the "Devices" list?](https://community.info-beamer.com/t/what-causes-replacement-device-for-entries-in-the-devices-list/1372)
**Author:** [@comms](https://community.info-beamer.com/u/comms)\ **Replies:** 0\ **Last updated:** [October 27, 2025, 12:08pm UTC](https://community.info-beamer.com/t/what-causes-replacement-device-for-entries-in-the-devices-list/1372 "2025-10-27T12:08:59Z")
You may see a strange new entry in your “Devices” list - the new device has the same serial number as another, but the new device is active and the other device is offline. The name in the new entry ends with something l… --- ## [RTSP stream (force TCP transport)](https://community.info-beamer.com/t/rtsp-stream-force-tcp-transport/716)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 6\ **Last updated:** [September 17, 2025, 7:37pm UTC](https://community.info-beamer.com/t/rtsp-stream-force-tcp-transport/716 "2025-09-17T19:37:39Z")
Some customers use RTSP as their streaming protocol. Sometimes this doesn’t work out of the box. The reason in multiple cases has been that RTSP uses UDP for data transport. The solution in that case has been to force us… --- ## [Raspberry Pi Zero W Performance](https://community.info-beamer.com/t/raspberry-pi-zero-w-performance/396)
**Author:** [@eric.doyle](https://community.info-beamer.com/u/eric.doyle)\ **Replies:** 19\ **Last updated:** [March 29, 2023, 12:59pm UTC](https://community.info-beamer.com/t/raspberry-pi-zero-w-performance/396 "2023-03-29T12:59:40Z")
I’ve been running info-beamer hosted on Raspberry Pi 3 B+'s for a while now with no performance issues. I want to switch over to using Raspberry Pi Zero W’s (because of the small form factor and price point). Does info-… --- ## [Device IDs and their properties](https://community.info-beamer.com/t/device-ids-and-their-properties/1169)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 0\ **Last updated:** [November 24, 2022, 4:37pm UTC](https://community.info-beamer.com/t/device-ids-and-their-properties/1169 "2022-11-24T16:37:53Z")
Since this came up recently: Here’s a small summary of how 'device id’s work when using the info-beamer API. When your initially set up a new SD card, the resulting operating system on the card doesn’t have an identity … --- ## [Add package from port 8123](https://community.info-beamer.com/t/add-package-from-port-8123/1167)
**Author:** [@Lars](https://community.info-beamer.com/u/Lars)\ **Replies:** 4\ **Last updated:** [November 16, 2022, 11:16am UTC](https://community.info-beamer.com/t/add-package-from-port-8123/1167 "2022-11-16T11:16:12Z")
Hi Florian Is there a reason for preventing adding a package using a non-standard http port? I’m running a HomeAssistant Server at home, and this allows me to store files - but it always uses port 8123. PS) I’m back… --- ## [CEC support in info-beamer](https://community.info-beamer.com/t/cec-support-in-info-beamer/103)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 1\ **Last updated:** [August 4, 2020, 10:51am UTC](https://community.info-beamer.com/t/cec-support-in-info-beamer/103 "2020-08-04T10:51:54Z")
info-beamer hosted supports CEC for HDMI connected screens. Powering off/on the attached screen The power saver package can be added to any setup. Just follow the instructions in the linked page. It allows you the turn … --- ## [On which linux system is infobeamer based?](https://community.info-beamer.com/t/on-which-linux-system-is-infobeamer-based/908)
**Author:** [@production1](https://community.info-beamer.com/u/production1)\ **Replies:** 5\ **Last updated:** [July 9, 2020, 7:53am UTC](https://community.info-beamer.com/t/on-which-linux-system-is-infobeamer-based/908 "2020-07-09T07:53:17Z")
On which linux system is the infobeamer insatllation based? And is it possible to install other services/packages from external sources along the infobeamer system? For example We would like to integrate grafana in all… --- ## [Pi4 HDMI audio support](https://community.info-beamer.com/t/pi4-hdmi-audio-support/686)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 0\ **Last updated:** [November 5, 2019, 1:19pm UTC](https://community.info-beamer.com/t/pi4-hdmi-audio-support/686 "2019-11-05T13:19:21Z")
If your Pi4 doesn’t have HDMI audio output, please make sure that you connect your HDMI display to the HDMI output labeled HDMI0. It’s the HDMI output next to the USB power input. See the image below. Right now the secon… --- ## [Node.make\_nested to organize assets for a touch screen](https://community.info-beamer.com/t/node-make-nested-to-organize-assets-for-a-touch-screen/468)
**Author:** [@walter](https://community.info-beamer.com/u/walter)\ **Replies:** 1\ **Last updated:** [April 27, 2019, 11:15am UTC](https://community.info-beamer.com/t/node-make-nested-to-organize-assets-for-a-touch-screen/468 "2019-04-27T11:15:06Z")
I’ve started implementing a fairly big project: it involves a touch screen and browsing of a couple of sections, one of which contains a few dozens of technical catalogues. These catalogues are in PDF and we have transl… --- ## [Divide the screen in three zones](https://community.info-beamer.com/t/divide-the-screen-in-three-zones/254)
**Author:** [@menar.carlos](https://community.info-beamer.com/u/menar.carlos)\ **Replies:** 1\ **Last updated:** [January 3, 2019, 1:26am UTC](https://community.info-beamer.com/t/divide-the-screen-in-three-zones/254 "2019-01-03T01:26:09Z")
Hi My friends iam from mexico. i will be short with this, i want to know if info-beamer has zones to divide the screen at the same time to project video, image and web. Thanks in advance. --- ## [How can I write files with info-beamer pi](https://community.info-beamer.com/t/how-can-i-write-files-with-info-beamer-pi/33)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 0\ **Last updated:** [October 18, 2018, 3:57pm UTC](https://community.info-beamer.com/t/how-can-i-write-files-with-info-beamer-pi/33 "2018-10-18T15:57:43Z")
You can’t write files or access GPIO directly from the Lua environment of info-beamer. But that isn’t a problem: info-beamer is really good at being scripted from outside too. So you can use any of the existing GPIO tool… --- ## [Displaying GIF files](https://community.info-beamer.com/t/displaying-gif-files/32)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 0\ **Last updated:** [October 18, 2018, 3:55pm UTC](https://community.info-beamer.com/t/displaying-gif-files/32 "2018-10-18T15:55:50Z")
You can’t use GIF files. info-beamer only supports PNG and JPEG files. GIF files would probably be too slow, since the decoding would have to happen in software. But you can still show short animated looping clips by ju… --- ## [Info-beamer pi process unreachable over the network](https://community.info-beamer.com/t/info-beamer-pi-process-unreachable-over-the-network/31)
**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Replies:** 0\ **Last updated:** [October 18, 2018, 3:53pm UTC](https://community.info-beamer.com/t/info-beamer-pi-process-unreachable-over-the-network/31 "2018-10-18T15:53:56Z")
for info-beamer hosted See “Expose info-beamer ports” in the documentation. for info-beamer pi The most likely reason is, that info-beamer by default is only reachable from the local machine. This prevents it from being…