# Help

**URL:** https://community.info-beamer.com/c/help/8.md

[Latest](https://community.info-beamer.com/latest.md) · [Categories](https://community.info-beamer.com/categories.md)

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## [About the Help category](https://community.info-beamer.com/t/about-the-help-category/23)

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**Author:** [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\
**Replies:** 0

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Post any problems you might encounter. Other users of the official info-beamer support can probably help you with that. Be careful to not include passwords/API keys or other credentials in your post!

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## [Hifiberry and pi5](https://community.info-beamer.com/t/hifiberry-and-pi5/1401)

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**Author:** [@sander.juss](https://community.info-beamer.com/u/sander.juss)\
**Replies:** 11\
**Last updated:** [July 29, 2026, 7:53am UTC](https://community.info-beamer.com/t/hifiberry-and-pi5/1401 "2026-07-29T07:53:39Z")

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hi i got a HiFiBerry DAC2 Pro XLR for one of the pi5’s we have. i fail to get it working. How to configure it?

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## [Real-time clock (RTC) support for Raspberry Pi 5](https://community.info-beamer.com/t/real-time-clock-rtc-support-for-raspberry-pi-5/1408)

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**Author:** [@AgriDrew](https://community.info-beamer.com/u/AgriDrew)\
**Replies:** 1\
**Last updated:** [July 28, 2026, 12:41pm UTC](https://community.info-beamer.com/t/real-time-clock-rtc-support-for-raspberry-pi-5/1408 "2026-07-28T12:41:15Z")

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Hi, I’m wondering whether info-beamer hosted supports the RTC to Raspberry Pi 5, and if so: 1) what needs to be done to enable it, and 2) is the device set to charge the RTC backup battery by default, or not? (Can that …

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## [Scheduled Player: Wrong Rendering](https://community.info-beamer.com/t/scheduled-player-wrong-rendering/922)

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**Author:** [@christian\_JUH](https://community.info-beamer.com/u/christian_JUH)\
**Replies:** 9\
**Last updated:** [July 9, 2026, 8:45am UTC](https://community.info-beamer.com/t/scheduled-player-wrong-rendering/922 "2026-07-09T08:45:13Z")

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I have a scheduled player setup, running on a raspberry pi 4b and a raspberry pi zero-w. On both boards and with following monitor data: HSD-HP222 1680x1050 60.00Hz NEC-E222W 1680x1050 60.00Hz there is some of our log…

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## [Package Touche player](https://community.info-beamer.com/t/package-touche-player/1406)

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**Author:** [@info.sarredis](https://community.info-beamer.com/u/info.sarredis)\
**Replies:** 1\
**Last updated:** [June 25, 2026, 4:00pm UTC](https://community.info-beamer.com/t/package-touche-player/1406 "2026-06-25T16:00:21Z")

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Hello everyone. Regarding the “touch player” package, how do I connect the touchscreen to the Raspberry Pi? Thank you for your help.

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## [Info-beamer OS and eduroam](https://community.info-beamer.com/t/info-beamer-os-and-eduroam/1105)

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**Author:** [@ulfkunze](https://community.info-beamer.com/u/ulfkunze)\
**Replies:** 16\
**Last updated:** [June 3, 2026, 7:06am UTC](https://community.info-beamer.com/t/info-beamer-os-and-eduroam/1105 "2026-06-03T07:06:38Z")

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Hello, We are currently trying to run the info-beamer OS on Raspberry PI Zeros in eduroam. We have a working wpa.conf for eduroam however, it seems to have issues with connecting to eduroam on the info-beamer OS. The …

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## [Keyboard inputs inside the Touch Player Package](https://community.info-beamer.com/t/keyboard-inputs-inside-the-touch-player-package/1386)

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**Author:** [@it-org](https://community.info-beamer.com/u/it-org)\
**Replies:** 3\
**Last updated:** [May 26, 2026, 1:38pm UTC](https://community.info-beamer.com/t/keyboard-inputs-inside-the-touch-player-package/1386 "2026-05-26T13:38:03Z")

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Hello everyone, I’m having trouble getting the keyboard inputs to work. When i conncet a standard keyboard and mouse to the USB Ports on my Raspberry Pi 4B and try to press the buttons set in the Touch Player Package co…

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## [Patching new methods on resources](https://community.info-beamer.com/t/patching-new-methods-on-resources/1400)

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**Author:** [@lousimons](https://community.info-beamer.com/u/lousimons)\
**Replies:** 1\
**Last updated:** [May 24, 2026, 3:03pm UTC](https://community.info-beamer.com/t/patching-new-methods-on-resources/1400 "2026-05-24T15:03:00Z")

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I found that I was often writing code like the following to draw images based on x, y, width and height information (since that’s what Inkscape shows when you click an element): ticker\_bg:draw(100, 964, 100 + 1820, 116)…

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## [Adding RSS Scroller](https://community.info-beamer.com/t/adding-rss-scroller/1394)

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**Author:** [@larpk](https://community.info-beamer.com/u/larpk)\
**Replies:** 2\
**Last updated:** [May 24, 2026, 1:00pm UTC](https://community.info-beamer.com/t/adding-rss-scroller/1394 "2026-05-24T13:00:10Z")

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Hi, I’m trying out Info-beamer, and its very successful so far. Something I like to try out is to add scroller at bottom of screen showing latest news from news provider RSS feed. But so far i just can only add static te…

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## [Sites.google.com page not displayed](https://community.info-beamer.com/t/sites-google-com-page-not-displayed/1396)

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**Author:** [@marcel](https://community.info-beamer.com/u/marcel)\
**Replies:** 4\
**Last updated:** [May 7, 2026, 11:56am UTC](https://community.info-beamer.com/t/sites-google-com-page-not-displayed/1396 "2026-05-07T11:56:02Z")

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Hi community, having a weird issue: I have created a very simple website on sites.google.com ( Fürstenberger Yachtclub ). When I add this webaddress to my info-beamer setup it simply is not displayed or rather ignored (…

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## [Info Screen Button Option](https://community.info-beamer.com/t/info-screen-button-option/1393)

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**Author:** [@servicedesk](https://community.info-beamer.com/u/servicedesk)\
**Replies:** 1\
**Last updated:** [May 5, 2026, 3:35pm UTC](https://community.info-beamer.com/t/info-screen-button-option/1393 "2026-05-05T15:35:43Z")

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Hey Everyone Is there a Way that i can lets say a Keyboard or a other Input Device to switch between Pictures on the Pi with Infobamer? For example it change all 30 Sec the Image but you can jump forward and back? Than…

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## [Zero/null duration timer](https://community.info-beamer.com/t/zero-null-duration-timer/1387)

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**Author:** [@1timnightingale](https://community.info-beamer.com/u/1timnightingale)\
**Replies:** 2\
**Last updated:** [March 16, 2026, 10:54am UTC](https://community.info-beamer.com/t/zero-null-duration-timer/1387 "2026-03-16T10:54:24Z")

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Hi, I am testing info-beamer for several ideas for a community theatre. One use is to use it to project images onto scenery. I have found the schedule player works well with triggers, but rather than set a really long …

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## [What RAM capacity?](https://community.info-beamer.com/t/what-ram-capacity/1384)

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**Author:** [@info.sarredis](https://community.info-beamer.com/u/info.sarredis)\
**Replies:** 2\
**Last updated:** [February 20, 2026, 1:41pm UTC](https://community.info-beamer.com/t/what-ram-capacity/1384 "2026-02-20T13:41:11Z")

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Hello, is there any advantage to getting a Raspberry Pi 5 with a lot of RAM for simply streaming videos/photos? And if so, 4 or 8 GB? Thank you

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## [Power Saver package is not working](https://community.info-beamer.com/t/power-saver-package-is-not-working/1381)

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**Author:** [@marek.kejda](https://community.info-beamer.com/u/marek.kejda)\
**Replies:** 5\
**Last updated:** [January 22, 2026, 5:50pm UTC](https://community.info-beamer.com/t/power-saver-package-is-not-working/1381 "2026-01-22T17:50:52Z")

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Hi everyone, I’m having an issue with the Power Saver plugin. When I try to add it to my setup, the “Add” button is greyed out, and there’s no message explaining why. It shows up normally, but I can’t actually add it. …

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## [How scheduling and waiting for sync work](https://community.info-beamer.com/t/how-scheduling-and-waiting-for-sync-work/1380)

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**Author:** [@roger](https://community.info-beamer.com/u/roger)\
**Replies:** 1\
**Last updated:** [January 20, 2026, 9:52am UTC](https://community.info-beamer.com/t/how-scheduling-and-waiting-for-sync-work/1380 "2026-01-20T09:52:09Z")

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As much as I read the help documentation and tried every possible setting it comes to my mind, I can not understand how scheduling and the waiting for sync affect each other. I need to play a video on 3 screens at the s…

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## [How to add MJPEG Stream Viewer package to Scheduled Player](https://community.info-beamer.com/t/how-to-add-mjpeg-stream-viewer-package-to-scheduled-player/1369)

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**Author:** [@alifeee](https://community.info-beamer.com/u/alifeee)\
**Replies:** 4\
**Last updated:** [December 19, 2025, 1:29pm UTC](https://community.info-beamer.com/t/how-to-add-mjpeg-stream-viewer-package-to-scheduled-player/1369 "2025-12-19T13:29:22Z")

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I have used the MJPEG Stream Viewer (MSV) package successfully for viewing MJPEG streams. I’ve used the Scheduled Player (SP) package for making playlists, and added the Web Browser (WB) package. It doesn’t seem possib…

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## [Raspberry Pi5 second HDMI?](https://community.info-beamer.com/t/raspberry-pi5-second-hdmi/1377)

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**Author:** [@comms](https://community.info-beamer.com/u/comms)\
**Replies:** 1\
**Last updated:** [December 12, 2025, 8:32am UTC](https://community.info-beamer.com/t/raspberry-pi5-second-hdmi/1377 "2025-12-12T08:32:33Z")

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Is there a trick to using only the second HDMI output on a Raspberry Pi 5? Is it even possible to use only the second HDMI? Here’s my problem: An installed display has an HDMI plug that is to be connected to whatever ou…

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## [Updating info-beamer open source for new ffmpeg](https://community.info-beamer.com/t/updating-info-beamer-open-source-for-new-ffmpeg/1371)

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**Author:** [@lousimons](https://community.info-beamer.com/u/lousimons)\
**Replies:** 6\
**Last updated:** [October 30, 2025, 12:02am UTC](https://community.info-beamer.com/t/updating-info-beamer-open-source-for-new-ffmpeg/1371 "2025-10-30T00:02:58Z")

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I currently develop the nodes for a few conventions each year, using info-beamer to integrate with other services and provide dynamic session information. We typically have 5 to 10 TVs running info-beamer hosted, and it’…

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## [Playlist with video and URL](https://community.info-beamer.com/t/playlist-with-video-and-url/1374)

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**Author:** [@holger](https://community.info-beamer.com/u/holger)\
**Replies:** 0\
**Last updated:** [October 28, 2025, 5:25pm UTC](https://community.info-beamer.com/t/playlist-with-video-and-url/1374 "2025-10-28T17:25:07Z")

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Hi, i didn’t get the concept of setups and packages in info-beamer. I’d like to setup a playlist that shows a video (kind of a presentation) in a loop and by pressing a button (connected to GPIO) it should show grafana d…

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## [What causes "replacement"?](https://community.info-beamer.com/t/what-causes-replacement/1370)

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**Author:** [@comms](https://community.info-beamer.com/u/comms)\
**Replies:** 4\
**Last updated:** [October 27, 2025, 12:13pm UTC](https://community.info-beamer.com/t/what-causes-replacement/1370 "2025-10-27T12:13:03Z")

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What causes this and how can I avoid it? A couple of times now, the device list has changed unexpectedly, to show an extra device, with the same serial number as an existing device, but with the name changed to “Replace…

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## [Copy a Cycle inside a set-up](https://community.info-beamer.com/t/copy-a-cycle-inside-a-set-up/1363)

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**Author:** [@marchante](https://community.info-beamer.com/u/marchante)\
**Replies:** 2\
**Last updated:** [August 23, 2025, 12:51pm UTC](https://community.info-beamer.com/t/copy-a-cycle-inside-a-set-up/1363 "2025-08-23T12:51:13Z")

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Hi Guys, is there a way to copy a cycle inside a setup ? Thanks Ricardo

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## [Bus info screen](https://community.info-beamer.com/t/bus-info-screen/1366)

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**Author:** [@viktor.tanko](https://community.info-beamer.com/u/viktor.tanko)\
**Replies:** 2\
**Last updated:** [August 20, 2025, 7:39pm UTC](https://community.info-beamer.com/t/bus-info-screen/1366 "2025-08-20T19:39:41Z")

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Hi All, I would like to create an information screen for my son’s primary school. There are two small bus stops, and the buses are regularly delayed, sometimes by several tens of minutes. I would like to put the screen …

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## [WebRTC in the Web Browser Package](https://community.info-beamer.com/t/webrtc-in-the-web-browser-package/1365)

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**Author:** [@smolgra](https://community.info-beamer.com/u/smolgra)\
**Replies:** 4\
**Last updated:** [July 25, 2025, 3:51pm UTC](https://community.info-beamer.com/t/webrtc-in-the-web-browser-package/1365 "2025-07-25T15:51:09Z")

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Hi, I’m developing a project to stream video and audio in real time between casino gaming units within the same corporate LAN. RTSP works relatively well, but I’d like to stream based on WebRTC, as it allows for much g…

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## [Live streaming don´t show](https://community.info-beamer.com/t/live-streaming-don-t-show/1362)

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**Author:** [@dennis.burg.external](https://community.info-beamer.com/u/dennis.burg.external)\
**Replies:** 1\
**Last updated:** [July 8, 2025, 5:13pm UTC](https://community.info-beamer.com/t/live-streaming-don-t-show/1362 "2025-07-08T17:13:04Z")

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Hi i try to setup a livestream to show but nothing show. by using the livestream package I trried https://www.youtube.com/live/xORCbIptqcc?si=Vy-FfO80r9n9jONF and a lot of other one. Can anybody help me Or tell me …

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## [Hosted.py DEVICE.screen(on=False) not working anymore?](https://community.info-beamer.com/t/hosted-py-device-screen-on-false-not-working-anymore/1361)

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**Author:** [@hi1](https://community.info-beamer.com/u/hi1)\
**Replies:** 1\
**Last updated:** [July 4, 2025, 1:17pm UTC](https://community.info-beamer.com/t/hosted-py-device-screen-on-false-not-working-anymore/1361 "2025-07-04T13:17:14Z")

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Hi, i have created GitHub - Kunsi/package-homeassistant-display-switcher: package for info-beamer to switch display state based on home assistant entity state to switch screens at home on or off depending on whether som…

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## [How to know if overlay.squashfs loaded?](https://community.info-beamer.com/t/how-to-know-if-overlay-squashfs-loaded/1360)

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**Author:** [@lousimons](https://community.info-beamer.com/u/lousimons)\
**Replies:** 3\
**Last updated:** [June 27, 2025, 12:41pm UTC](https://community.info-beamer.com/t/how-to-know-if-overlay-squashfs-loaded/1360 "2025-06-27T12:41:58Z")

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I tend to do most info-beamer development on my Linux desktop, and test the builds occasionally on the raspberry pis. I didn’t realize when I upgraded Linux Mint I would lose Python 2.7, so I’m trying to get Python 3 wor…

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## [Custom libav options private version](https://community.info-beamer.com/t/custom-libav-options-private-version/1359)

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**Author:** [@si458](https://community.info-beamer.com/u/si458)\
**Replies:** 5\
**Last updated:** [June 27, 2025, 11:27am UTC](https://community.info-beamer.com/t/custom-libav-options-private-version/1359 "2025-06-27T11:27:07Z")

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Hi All, we currently use the self-hosted and its amazing! it runs on a few Pi2 with 9 CCTV RTSP streams perfectly! only thing is i have to add ‘rtsp\_transport:tcp’ in for smoothness I’m experimenting with the local v…

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## [Datapoints for h.265](https://community.info-beamer.com/t/datapoints-for-h-265/1357)

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**Author:** [@sander.juss](https://community.info-beamer.com/u/sander.juss)\
**Replies:** 4\
**Last updated:** [June 26, 2025, 12:44pm UTC](https://community.info-beamer.com/t/datapoints-for-h-265/1357 "2025-06-26T12:44:47Z")

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Hi I have been using h265 videos as much as i could to find the quirks when using it and also retain better quality for longer videos. Here is what i found so far. I mainly use handbrake to reencode videos and here is …

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## [Option 'device\_token'](https://community.info-beamer.com/t/option-device-token/1356)

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**Author:** [@smolgra](https://community.info-beamer.com/u/smolgra)\
**Replies:** 3\
**Last updated:** [June 11, 2025, 1:55pm UTC](https://community.info-beamer.com/t/option-device-token/1356 "2025-06-11T13:55:35Z")

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Hi, I’m developing a package with a service. Among the many things this service does, I also need to be able to make Post requests to the hosted API. Looking at hosted.py, there’s an option to obtain a on\_device\_token t…

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## [Pi4: Output 2160x3840 image?](https://community.info-beamer.com/t/pi4-output-2160x3840-image/1353)

<div class="topic-metadata">

**Author:** [@hi1](https://community.info-beamer.com/u/hi1)\
**Replies:** 7\
**Last updated:** [May 21, 2025, 8:00am UTC](https://community.info-beamer.com/t/pi4-output-2160x3840-image/1353 "2025-05-21T08:00:34Z")

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Hi, i’m trying to set up device 36059 (Pi4 8GB) to output a 2160x3840px image (4k portrait mode). However, everythin i’ve tried so far did not yield any useful results. On a Pi3 i’ve used the following snippet in the p…

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