# Touch Player no Audio

**URL:** <https://community.info-beamer.com/t/touch-player-no-audio/495>\
**Category:** Help\
**Created:** [May 8, 2019, 8:18am UTC](https://community.info-beamer.com/t/touch-player-no-audio/495 "2019-05-08T08:18:09Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![michael](https://community.info-beamer.com/letter_avatar_proxy/v3/letter/m/4bbf92/32.png) [@michael](https://community.info-beamer.com/u/michael)\
**Post date:** [May 8, 2019, 8:18am UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/1 "2019-05-08T08:18:10Z")

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I am in the process of converting all my 18 stations to the touch player package. Whilst this has not been a problem with normal screens, I encountered problems with my first station using video. I won’t get audio. I have tried it now on site with Pi 3B and audio via headphone jack and in my lab using HDMI on a Pi Zero. Using my zeittunnel video package will play audio n both platforms, no issues at all.

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**Author:** ![walter](https://community.info-beamer.com/user_avatar/community.info-beamer.com/walter/32/25_2.png) [@walter](https://community.info-beamer.com/u/walter)\
**Post date:** [May 8, 2019, 9:15am UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/2 "2019-05-08T09:15:50Z")

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Are you running info beamer hosted or stand alone?

If the latter is the case you may need to  
`export INFOBEAMER_AUDIO_TARGET=hdmi`  
before running info beamer executable.

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**Author:** ![infobeamer-fw](https://community.info-beamer.com/user_avatar/community.info-beamer.com/infobeamer-fw/32/3_2.png) [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\
**Post date:** [May 8, 2019, 9:19am UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/3 "2019-05-08T09:19:19Z")

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> [@michael](#):
>
> touch player package

That package doesn’t play audio at the moment. See [package-touch-player/node.lua at master · info-beamer/package-touch-player · GitHub](https://github.com/info-beamer/package-touch-player/blob/master/node.lua#L380-L387).

I can add that as an option.

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**Author:** ![infobeamer-fw](https://community.info-beamer.com/user_avatar/community.info-beamer.com/infobeamer-fw/32/3_2.png) [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\
**Post date:** [May 8, 2019, 9:32am UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/4 "2019-05-08T09:32:22Z")

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I’ve just added an option for audio ([https://github.com/info-beamer/package-touch-player/commit/157db03a1a5f6bd4cc2adbd059d86beb15e5868d](https://github.com/info-beamer/package-touch-player/commit/157db03a1a5f6bd4cc2adbd059d86beb15e5868d)). Can you update the package, change the setting on the config page and see if that works?

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**Author:** ![michael](https://community.info-beamer.com/letter_avatar_proxy/v3/letter/m/4bbf92/32.png) [@michael](https://community.info-beamer.com/u/michael)\
**Post date:** [May 8, 2019, 12:05pm UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/5 "2019-05-08T12:05:34Z")

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Thanks for your suggestion Walter, I appreciate your help. We are using the hosted application. We are by far not as deep into the subject as you, still I enjoy reading the exchange of information between you and Florian (amazing, how much you guys know!). As we are running a museum mainly with volunteers like me, we just dig into the subject as necessary. So to say, we are no professionals at all, but help as much as we can.  
I am so glad I chose InfoBeamer as our software backbone. The support and help I have received is outstanding!

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**Author:** ![walter](https://community.info-beamer.com/user_avatar/community.info-beamer.com/walter/32/25_2.png) [@walter](https://community.info-beamer.com/u/walter)\
**Post date:** [May 8, 2019, 12:11pm UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/6 "2019-05-08T12:11:53Z")

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Hi Michael,  
Florian is the one who knows everything, since he has written Info Beamer.  
I am a user just like you, albeit a software engineer by profession. My company and me we have installed and used Info Beamer in a museum and we are starting now some digital signage service and offers for exhibition.  
We can say that, professionally speaking, it’s a lovely and awesome software system, a robust environment and Florian is very expert, nice and helpful. We are very glad to have found Info-Beamer.

Have fun!

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**Author:** ![michael](https://community.info-beamer.com/letter_avatar_proxy/v3/letter/m/4bbf92/32.png) [@michael](https://community.info-beamer.com/u/michael)\
**Post date:** [May 8, 2019, 12:19pm UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/7 "2019-05-08T12:19:54Z")

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As always, I just followed your instructions and: it works as supposed!  
Thanks so much!  
Is it OK to use touch player package for my production environment? I have already moved to it on 3 of our 9 stations and it is so much nicer. Have a look-\>[Tunnel-InfoBeamer-Neu5-2019|690x517](https://community.info-beamer.com/uploads/short-url/1dPVchjUU2sq5jEKeXSuBo8MywT.jpeg)  
With this new concept we are no longer destroying the nice graphics on our walls with black home screens.

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**Author:** ![infobeamer-fw](https://community.info-beamer.com/user_avatar/community.info-beamer.com/infobeamer-fw/32/3_2.png) [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\
**Post date:** [May 8, 2019, 12:23pm UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/8 "2019-05-08T12:23:32Z")

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Your inlined image is fubar’d. Usually it works by just copying the image from somewhere and pasting it while in the edit box. Can you try that?

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<div class="post-metadata">

**Author:** ![michael](https://community.info-beamer.com/letter_avatar_proxy/v3/letter/m/4bbf92/32.png) [@michael](https://community.info-beamer.com/u/michael)\
**Post date:** [May 9, 2019, 12:32pm UTC](https://community.info-beamer.com/t/touch-player-no-audio/495/9 "2019-05-09T12:32:01Z")

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… back to my desk, I will give it a second try -\> paste didn’t work so I just dropped it into the edit box…

 ![Tunnel-InfoBeamer-Neu5-2019](https://community.info-beamer.com/uploads/default/original/1X/08929b3db66668b0263ab41de61d332ebe7504bf.jpeg)
