# Warning: Do not purchase "The Frame" by Samsung for vertical playback **URL:** \ **Category:** Misc\ **Created:** [April 22, 2022, 3:15pm UTC](https://community.info-beamer.com/t/warning-do-not-purchase-the-frame-by-samsung-for-vertical-playback/1114 "2022-04-22T15:15:53Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![infobeamer-fw](https://community.info-beamer.com/user_avatar/community.info-beamer.com/infobeamer-fw/32/3_2.png) [@infobeamer-fw](https://community.info-beamer.com/u/infobeamer-fw)\ **Post date:** [December 2, 2022, 10:18am UTC](https://community.info-beamer.com/t/warning-do-not-purchase-the-frame-by-samsung-for-vertical-playback/1114/6 "2022-12-02T10:18:35Z")
It has been brought to my attention (Thanks Sean!) that there might be a less intrusive method of fixing this issue. Newer models might allow you to disable the feature with the press of a button. See both - [How to use the Auto Rotating Accessory on the Samsung Smart TV | Samsung Caribbean](https://www.samsung.com/latin_en/support/tv-audio-video/how-to-use-the-auto-rotating-accessory-on-the-samsung-smart-tv/) - [How to set up the Portrait screen on the Auto Rotating Accessory | Samsung Caribbean](https://www.samsung.com/latin_en/support/tv-audio-video/how-to-set-up-the-portrait-screen-on-the-auto-rotating-accessory/) Jordie reached out (thanks!) and hinted that setting the HDMI source type to “PC source” made a difference on their 2022 model (QE50LS03B). It still unsure if that’s available on the 2020 models initially covered in this forum posts: > With the RPi connected in HDMI (2nd HDMI-port, 16x9 signal) and the TV turned on, a pop-up shows that it recognises a signal; you now can ID the signal as a PC signal if you wish. We simply pressed the down button and ID the signal as a PC source, which gave the full-screen 16x9 output instantly. Additionally the following [reddit post](https://old.reddit.com/r/samsung/comments/o3p3at/samsung_the_frame_auto_rotates_keeps_content_169/inudahz/) mentions an “engineer menu”: > I used this YouTube video to figure out which code I needed to access my engineer menu. Mine was (info,settings,mute,power) > > Then I searched all menus till I found an accelerometer and set it to false. > > My model is 2021, […] The YouTube video [https://www.youtube.com/watch?v=LGngUs30dh0](https://www.youtube.com/watch?v=LGngUs30dh0) mentions some additional secret key combinations. If you happen to have such a screen: feedback is very welcome, so this post is kept up-to-date. --- _[View the full topic](https://community.info-beamer.com/t/warning-do-not-purchase-the-frame-by-samsung-for-vertical-playback/1114)._