info-beamer

Wifi Dropping Out

Hi
For some reason on a number of my setups the wifi keep dropping and take ages to reconnect.
dont think there is anything wrong with the wifi as it is enterprise grade with not other complants
how long should it take to retry and connect again

thanks

If the device is offline for more than 6 minutes it will restart the network subsystem. The online check fails if either no events are received over then the normally always connected websocket connection or by by failure to probe ping.infobeamer.com. Restarting the network includes shutting down WiFi completely and reinitializing it.

can you see anything in the logs for device 9930?
it is like it drops when the setup is change via api maybe then take 1hour to reconnect again

Not sure what might cause this yet. I’ll monitor this device for now to see if any pattern emerges.

Hi
is there any way to force the wifi to connect using 5ghz?

thanks

Good question. If the 5GHz and 2.4GHz have the same SSID, the following solutions might work:

Both options require the use of the wpa.conf feature. That file can be edited from the dashboard configuration editor by activating the [x] Additional wpa_supplicant.conf settings option.

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