Some customers use RTSP as their streaming protocol. Sometimes this doesn’t work out of the box. The reason in multiple cases has been that RTSP uses UDP for data transport. The solution in that case has been to force using TCP instead. For that you have to change the device’s configuration as follows:
- Go to the device detail page
- Click Edit configuration
- Click on the Advanced/Development tab
- Enter the value
rtsp_transport:tcp in the Custom libav options field.
- Click on Apply configuration to save this change.
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Hi,
I have tried to get a rtsp feed from my camera using that TCP configuration.
At first I can’t get that feed anyway. What the process for geetting that rtsp feed ?
Iam using a RPI 3 .
Any help would be much appreciated thank you.
I’ve added this package to your account and prepared a setup based on it that you can assign to your device. If it doesn’t work, while the device is running, please go to the device’s detail page, then:
Manage.. > Toolbox.. > Download debug log
and send the generated txt file to the support email address. It should help figuring out what’s missing. Thanks!
Many thanks for getting back to me.
I have a PI 3 model B V1.2 and that packge is showing update for Pi 4.
It might not works no ?
The package I’ve linked in my earlier response works on all Pi models.
**Hi Florian,
Thanks again for your infos.
About that package is it an image that needs to be written with Raspberry PI Imager ? Or Just need to be open under an existing OS ?
Anyway, I have tried to write it on a different micro SD cards using RPI Imager and was unsuccessful.
Let me know and thanks again.
Best regards,
Philippe**
“Package” in info-beamer terminology means something you can import into your account on https://info-beamer.com/packages, create a setup based on them and then assign them to a device. In general, after you’ve set up a device once and connected it to your account, you should never need to physically touch it again as everything can be done remotely.